Privacy Policy.

Privacy Policy

Find-a-Husband.com is committed to handling personal information responsibly and transparently. This Privacy Policy explains the personal information we collect, why we collect it, how we use and disclose it, how we protect and retain it, and how you can seek access, correction or make a privacy complaint.

Find-a-Husband.com is operated by Find a Husband (ABN 681 791 337), a wholly owned subsidiary of Securely Holdings Pty Ltd (ABN 79 644 958 225). References to “Find-a-Husband.com”, “we”, “us” and “our” in this Privacy Policy refer to the operator of the service.

This policy should be read with our Terms and Conditions and Community Guidelines.

1. Personal Information We Collect

The information we collect depends on how you use the platform and the features you choose to use.

Registration and account information:

• Name, email address, phone number, date of birth, gender, general location and account credentials.

Profile information:

• · Photos, profile descriptions, interests, preferences and other information you choose to add to your profile.

ConnectID verification information:

• · With your express consent, specified identity attributes shared through ConnectID from information held by a participating Australian financial institution. These may include given name, family name, date of birth, email address, residential address and phone number.
• · We do not collect or receive your bank account numbers, balances, transaction history, card details, internet banking credentials or other financial information through ConnectID.

Platform activity information:

• Interactions on the platform, messages sent and received, reports, profile activity and other information generated through your use of the service.

Technical information:

• IP address, device type, operating system, browser information, security and diagnostic information, and usage information such as pages or features accessed and interaction patterns.

Location information:

• Location information you provide or permit us to collect for matching, safety and service functionality. Where precise device location is requested, we will seek the permission required by the device or operating system.

Safety and complaint information:

• Information you provide in a safety report, complaint or support request, including relevant communications or evidence.
• Any declaration concerning criminal history, protection orders or sex offender registration is self-declared and is not independently verified by Find-a-Husband.com.

2. Why We Collect and Use Personal Information

We may use personal information to:

• Create, authenticate and manage accounts.
• Provide matching, messaging and other dating-platform functionality.
• Verify specified identity information through ConnectID.
• Prevent and investigate fraud, scams, impersonation, account takeover, abuse and other unsafe conduct.
• Respond to member reports, complaints and support requests.
• Operate, secure, maintain, analyse and improve the platform.
• Communicate service information, security notices and, where permitted, marketing communications.
• Comply with legal and regulatory obligations and respond to lawful requests.

3. Identity Verification and Financial Information

Our identity model is designed to verify specified identity attributes through ConnectID with the member's consent. ConnectID facilitates the secure exchange of identity information from a participating Australian financial institution.

Find-a-Husband.com does not receive or have access to bank balances, account numbers, transaction histories, card information, internet banking credentials or other financial information through this verification process.

Identity verification does not amount to a criminal history check, financial assessment, character assessment or guarantee of a member's conduct.

4. Information Shared with Other Members

Information you choose to include in your dating profile may be visible to other members in accordance with platform settings. This may include profile photos, first name or displayed name, age, general location, profile description, interests and other information you choose to publish.

We receive residential address information through ConnectID where you expressly consent to share that attribute. Your residential address is not displayed to other members. It is used only for identity verification, account security, fraud and safety purposes, and other disclosed lawful purposes.

5. Service Providers

We may disclose personal information to trusted service providers that perform functions on our behalf, such as hosting, security, analytics, communications, customer support and identity-verification infrastructure.

We require service providers to handle personal information only for authorised purposes and subject to appropriate confidentiality, privacy and security obligations.

6. Law Enforcement, Safety and Legal Disclosure

We may preserve or disclose relevant personal information to police, regulators, courts, tribunals or other government authorities where required or authorised by law.

We may also disclose relevant information where we reasonably believe this is necessary and lawful in connection with suspected or reported criminal conduct, fraud, scams, predatory behaviour, grooming, stalking, harassment, threats, violence, or a serious threat to a person's life, health or safety.

We seek to limit any disclosure to information reasonably necessary for the relevant purpose.

7. Overseas Disclosure

Some service providers may store or process personal information outside Australia. Before publication of this policy, Find-a-Husband.com will identify the countries in which overseas recipients are likely to be located, where required by Australian privacy law.

Where personal information is disclosed overseas, we will take reasonable steps required by applicable law to ensure it is handled consistently with relevant Australian privacy obligations.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect personal information against loss, misuse, interference and unauthorised access, modification or disclosure. Measures may include encryption in transit and at rest, access controls, logging, security monitoring and periodic security review.

No internet service can guarantee absolute security. If an eligible data breach occurs that is likely to result in serious harm, we will comply with applicable obligations under the Notifiable Data Breaches scheme, including notification to affected individuals and the Office of the Australian Information Commissioner where required.

9. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to operate and secure the platform, to resolve disputes and safety matters, and to meet legal or regulatory obligations.

• Account and profile information is generally retained while an account is active and for a limited period after closure where reasonably necessary for account administration, safety, dispute resolution or legal obligations.
• ConnectID verification information is retained only to the extent and for the period reasonably necessary for identity verification, account security, audit and applicable legal obligations.
• Activity and safety information may be retained for a limited period where necessary for fraud prevention, safety investigations, complaints, legal claims or platform security, and may subsequently be deleted or de-identified.
• Where information is subject to a lawful preservation requirement, safety investigation or legal process, deletion may be deferred until that requirement ends.

Beta program: All beta profiles and personal data are scheduled to be deleted by 25 September 2026 and will not automatically carry over to a live account. Beta participants who wish to use the live service will be required to create or activate an account in accordance with the live-service process.

10. Access and Correction

You may request access to personal information we hold about you and request correction of information that is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond in accordance with applicable Australian privacy law and may need to verify your identity before acting on a request.

11. Account Closure and Deletion Requests

You may request account closure and deletion of personal information. We will delete or de-identify information when it is no longer required, subject to information we are legally entitled or required to retain, including information reasonably required for security, fraud prevention, complaints, legal claims or active law-enforcement matters.

12. Marketing Communications

Where we send direct marketing communications, we will do so in accordance with applicable law and provide an appropriate way to opt out. Service, account and security communications may still be sent where necessary to operate or protect your account.

13. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below. Please provide enough information for us to understand and investigate the issue.

We will acknowledge and investigate privacy complaints within a reasonable period and communicate the outcome. If you are not satisfied with our response, you may be entitled to complain to the Office of the Australian Information Commissioner.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, vendors, safety practices or legal obligations. Material changes will be notified through the platform, by email or by another appropriate means. The current version and effective date will be published on our website.

15. Contact Us

For privacy questions, access or correction requests, deletion requests or complaints, contact our support team on 1300 781 244 or through the contact facilities provided on Find-a-Husband.com.

The Find-a-Husband.com service is operated by Find a Husband (ABN 681 791 337), a wholly owned subsidiary of Securely Holdings Pty Ltd (ABN 79 644 958 225).